At Bernardo Store, we understand that modern families and fashion-forward individuals value both style and convenience. That’s why we’ve designed our delivery options to match the same thoughtful curation we apply to our premium footwear, clothing, and home essentials.

Global Shipping with Local Care

Based in Austin but serving customers worldwide (excluding some Asian and remote regions), we partner with trusted carriers to ensure your carefully selected items arrive safely and efficiently. Whether you’re ordering our signature Bernardo Jolie Heels for an upcoming event or cozy baby one-pieces for your little one, we’ve got your delivery needs covered.

Standard Shipping

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 USD
  • Ideal for: When you need your stylish finds sooner

Our most popular option for fashion-forward customers who want their items in time for special occasions.

Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: Free for orders over $50
  • Ideal for: Budget-conscious shoppers planning ahead

Perfect when you’re stocking up on family essentials or home comforts and want to save on delivery.

Order Processing & Tracking

We take 1-2 business days to carefully prepare your order with the same attention to detail we put into selecting our products. You’ll receive tracking information as soon as your package is on its way, so you can anticipate the arrival of your stylish new pieces.

Our Delivery Promise

Just as our footwear combines support with runway-ready style, our delivery options balance speed with affordability. While we make every effort to ensure timely delivery, please note that international shipments may occasionally experience delays beyond our control.

Have questions about delivery to your specific location? Our Austin-based customer care team is always happy to help at [email protected].

We can’t wait for you to experience the Bernardo difference – from our carefully curated collections to our seamless delivery service. Happy shopping!