At Bernardo Store (“we,” “us,” or “our”), we value your trust as much as we value the premium quality of our fashion and lifestyle products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bernardostore.com.

1. Information We Collect

We collect information to provide better services to all our customers—from fashion-forward individuals to busy families shopping for baby essentials. The types of information we collect include:

  • Personal Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
  • Transaction Information: Details about products you purchase, payment method, and order history.
  • Technical Information: IP address, browser type, device information, and operating system.
  • Usage Data: Pages visited, time spent on site, and other engagement metrics.
  • Communication Data: Records of your communications with our customer care team.

2. How We Use Your Information

Just as we carefully select materials for our baby clothing and premium footwear, we handle your data with equal care:

  • To process and fulfill your orders for our fashion collections, baby essentials, and home products
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To send you updates about your order and (with your consent) marketing communications
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations

3. Sharing and Disclosure of Information

We may share your information in these limited circumstances:

  • Service Providers: With trusted third parties who assist in payment processing, shipping, marketing, and website operations—all bound by confidentiality agreements.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement security measures as meticulous as our product quality standards:

  • 256-bit SSL encryption for all data transmissions
  • PCI-compliant payment processing that never stores full card details
  • Regular security audits of our systems
  • Access controls to limit internal access to your information

While we implement these measures, no system is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information.

5. Your Rights and Choices

You have rights regarding your personal information, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data, subject to legal limitations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Restriction: Request we limit how we use your data.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the perfect accessories complement an outfit, cookies help enhance your shopping experience:

  • Essential Cookies: Necessary for website functionality, like remembering items in your cart.
  • Performance Cookies: Help us understand how visitors use our site to improve it.
  • Marketing Cookies: Used to show relevant ads (you can opt out).

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell baby essentials, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this policy occasionally. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

10. Contact Us

For any privacy-related questions or concerns, contact our Austin-based team:

Bernardo Store
1732 Brentwood Drive
Austin, TX 78701
Email: [email protected]

Thank you for trusting Bernardo Store with your style needs and your personal information. We handle both with the same commitment to quality and care.